Privacy policy

This policy explains what we do with personal data you give us through this website. We are the data controller for that information under the UK GDPR.

What we collect

Only what you type into the contact form or quote builder: your name, email address, and optionally your company, phone number and message, along with any services you selected. We also record which page the enquiry came from.

Our server, and Cloudflare in front of it, process your IP address to keep the site available and to rate-limit abuse of the contact form. They use IP addresses for that purpose only and do not store them alongside your enquiry. If you accept analytics, your browser also contacts Google directly, and Google receives your IP address; see “Analytics and cookies” below.

Why we are allowed to use it

Our lawful basis is legitimate interests — responding to an enquiry you chose to send us. If we later want to send you marketing, we will ask for consent first, and you can withdraw it at any time.

How long we keep it

Enquiries are kept for two years from your last contact with us, then deleted. If you become a client, project records are kept for six years to meet UK accounting requirements.

Who else sees it

Our email delivery provider, which transmits the notification of your enquiry, and our hosting provider, where the site and its database run. Both act on our instructions. If you accept analytics, Google (Google Analytics 4) also receives data about your visits, as described under “Analytics and cookies” below. We do not sell your data and we do not share it for anyone else’s marketing.

Analytics and cookies

See our cookie policy. Analytics are off by default: we do not set analytics cookies, and your browser sends nothing to Google Analytics, unless you click “Accept” on the cookie banner.

If you accept, Google (Google Analytics 4) receives data about your visits to this site, including your IP address, and processes it on our behalf to produce statistics about which pages are used. Our lawful basis is your consent, which you can withdraw at any time using the “Cookie settings” link in the footer. Your choice is stored in your browser’s local storage under the key swicklabs:analytics-consent.

Your rights

You can ask us for a copy of your data, ask us to correct or delete it, object to how we use it, or ask for it in a portable format. Email hello@swicklabs.com and we will respond within one month.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.