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Care Plan — Commerce

An online shop that is down is not an inconvenience, it is lost revenue with a timestamp. This plan is built around faster response, tighter monitoring and someone watching the checkout specifically.

What you get

  • Everything in the Business plan
  • Four hours of development or content work each month
  • Checkout and payment monitoring with alerting
  • Same-day response, including a weekend window
  • Monthly conversion review
  • Product feed and structured data maintenance
  • Peak-season readiness check before your busiest period

Who it suits

Online shops and any site taking payments where an outage has a direct and measurable cost.

Questions

What does the weekend window cover?

Faults that stop customers buying — checkout failures, outages, payment errors. Content changes and new work wait for a business day.