Care Plan — Commerce
An online shop that is down is not an inconvenience, it is lost revenue with a timestamp. This plan is built around faster response, tighter monitoring and someone watching the checkout specifically.
What you get
- Everything in the Business plan
- Four hours of development or content work each month
- Checkout and payment monitoring with alerting
- Same-day response, including a weekend window
- Monthly conversion review
- Product feed and structured data maintenance
- Peak-season readiness check before your busiest period
Who it suits
Online shops and any site taking payments where an outage has a direct and measurable cost.
Questions
What does the weekend window cover?
Faults that stop customers buying — checkout failures, outages, payment errors. Content changes and new work wait for a business day.
Is there a minimum term?
No. Commerce is billed monthly like our other Care Plans, and you can cancel at any time; backups and access are handed over if you do.
What's not included in the four hours?
The four hours cover development, content and small improvements to the existing shop. A new sales channel, a major redesign or a new integration is scoped and quoted separately in writing rather than drawn from the monthly allowance.
How we run a project is set out on our process page, and more general questions are answered in the FAQ.
Works well with
Care Plan — Commerce is often bought alongside AI e-Shop (£4,950), Bespoke Platform Build (from £9,500) and AI Search Optimisation (GEO) (£1,950 + £995/mo).
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